Welcome to our platform. We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.
Information We Collect
We may collect the following types of information:
- Personal Information: When you create an account, make a booking, or contact us, we may collect personal details such as your name, email address, phone number, and payment information.
- Usage Data: We may collect information on how you access and use our website. This includes your IP address, browser type, pages visited, and the time and date of your visits.
- Cookies: Our website uses cookies to enhance user experience. Cookies are small data files stored on your device that help us remember your preferences and improve our services.
How We Use Your Information
We may use the information we collect for the following purposes:
- To Provide Services: To process bookings and manage your account.
- Customer Support: To respond to inquiries and provide assistance.
- Marketing Communications: To send you promotional materials and updates about our services, unless you opt out.
- Website Improvement: To analyze usage patterns and improve our website and services.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may employ third-party companies to assist with our services (e.g., payment processors, email communication). These providers have access to your personal information only to perform specific tasks on our behalf.
- Legal Requirements: We may disclose your information if required by law or in response to legal requests.
Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your personal information.
- Opt-out of marketing communications.
To exercise these rights, please contact us using the information below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: support@trekkingtrove.com
- Phone: +6581992949
Thank you for choosing our platform for your vacation stay!